SHIPPING

At Zephyr Craftsman, we are committed to ensuring that your orders are processed and delivered as efficiently as possible. Below, you’ll find detailed information about our shipping process to keep you informed every step of the way.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • During peak seasons or promotional events, processing times may be slightly longer due to high order volumes.

Shipping Time

  • Standard shipping: Typically takes 7–14 business days after processing, depending on your location.
  • Remote areas: Delivery times may be extended due to limited courier access.
  • International orders: Shipping times may vary based on customs clearance and local delivery services.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the weight of your order.
  • We occasionally offer free shipping promotions on select products or order values.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your shipment directly through the courier’s website for real-time updates.

Shipping Delays & Assistance

  • While we partner with reliable carriers, occasional delays may occur due to high demand, weather conditions, or customs processing.
  • If your order has not arrived within 14 business days, please contact us at info@zephyrcraftsman.com, and we’ll be happy to assist you.

International Orders & Customs

  • Customs duties and import taxes may apply for international shipments. These charges are the responsibility of the customer and vary by country.
  • We recommend checking with your local customs office for any additional fees before placing your order.

Need Assistance?

If you have any questions or concerns about your shipment, feel free to reach out to us:

📧 Email: info@zephyrcraftsman.com
🌐 Website: www.zephyrcraftsman.com

Thank you for choosing Zephyr Craftsman—we appreciate your patience and trust as we work to deliver high-quality 3D wooden puzzles to you!